Delivery Details
Order Confirmation:
Upon placing an order, you will receive an order confirmation email from us. This indicates that we have successfully received your order and have pre-authorized your credit card for the purchase. Once we have your order, we immediately contact our suppliers to confirm whether the item is in stock and can be shipped without delay. If we discover that your item is on backorder or unavailable, we will void the pre-authorization and contact you via email. If the item can be shipped within five business days, we will process the charges and submit the order for shipment.
Order Shipment:
If your order is in stock and we have processed the charges on your credit card, the items will ship within five business days from the date of your order. You will receive tracking information from us within 24 hours of your order leaving the distribution center, sent to the email address you provided at checkout. If you have not received tracking information within six days of your order, please follow up with us at info@kareplus818global.com. We offer free shipping on all orders and on applicable items and brands. Typically, once an order is received, it will be processed immediately. After that, it may take about 1-3 business days to fulfill your order, depending on order confirmation, payment processing, and pickup time.
Once the order has shipped, it typically takes 1-2 business days for your order to leave the warehouse. Freight carrier delivery times vary based on location, usually ranging from 4 to 7 business days. Therefore, as a general guideline, we recommend allowing a minimum of two weeks from the time of your order for your item to be delivered.
Shipping Concerns:
Please share all concerns about the delivery of your product to your location to avoid delays, frustration and additional costs for your order.
It is important to note the following that can bring additional costs:
- Charges the freight company levies if an 18-wheeler truck cannot access the delivery location
- Transport restrictions for truck height or bridge laws
- Deliveries to Islands
- Road or access restrictions
- Delivery requires the use of ferry, train, plane or additional courier transport
International Shipping (anywhere outside the lower 48 United States):
We do not offer free shipping outside the lower 48 United States at this time due to high shipping costs. However, you may call our office number for a quote to see if we could possibly arrange an order for you.
Please visit our other relevant pages regarding delivery and product condition: